Shopping Terms

All our products come with a 100% satisfaction guarantee. All our online transactions are processed through Paypal ensuring high security and an easy shopping experience. Please check out our terms and conditions outlined below.

Return Policy

In the event that a purchase is damaged in transit, we will send a replacement item at no cost to the purchaser upon receipt of the damaged item. We will also refund the cost of return postage to the buyer. If the item purchased is no longer available we will send an alternative item or refund the purchase price at the buyer’s request. Please note that we will replace damaged goods with an identical item in the same size only.

In the event that a purchase is lost in transit (confirmed by Australia Post), we will refund the purchase price or send a replacement item.

In the event that a buyer has purchased an incorrect size, we will send an alternative size at the buyer’s request. Postage paid by us to send an alternative size is at the buyers expense and is charged at the actual postage cost. A handling fee of $10.00 will be applied per item exchanged. Should an alternative be unavailable we will refund the purchase price less postage costs. Return postage of an incorrect size purchase is the buyers responsibility.

In the event that a purchase is found to be faulty, we will send a replacement item at no cost to the purchaser upon receipt of the faulty item. We will also refund the cost of return postage to the buyer. If the item purchased is no longer available we will send an alternative item or refund the purchase price at the buyer’s request.
Please note that all returns must be received by us no later than 14 days from receipt of the goods.

Please mail all returns to:
MX TEAR-OFFS PTY LTD
PO BOX 664
PARK RIDGE QLD 4125
Thankyou
The MX Tear-off Team.

Liability

All items described herein are intended for off highway/competition use only. Mx tear-offs cannot be liable for damage, injury or death resulting from the use of these products. User assumes all risks. Please ride safely